Shipping and Payment Policy
At Tier One District, we are committed to providing a seamless and efficient shopping experience. Please review our Shipping and Payment Policy below for detailed information on how we process orders.
1. Payment Policy
- Immediate Payment Required: Full payment must be made at the time of purchase. We do not accept delayed payments, payment plans, or orders without payment confirmation.
- Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and other payment options as listed during checkout. All transactions are securely processed, and your payment information is protected.
- Order Confirmation: After successfully completing your payment, you will receive an order confirmation email. Please ensure that all details in the confirmation email are correct. If you notice any discrepancies, contact us immediately at [Insert Contact Information].
2. Shipping Policy
- Shipping Options: During checkout, you will have the option to select from various shipping methods. The available shipping methods and costs will vary depending on your location and the items in your cart. We partner with reliable shipping carriers to ensure that your order is delivered in a timely manner.
- Handling Time: All orders are processed and prepared for shipment within two business days after payment is received. Please note that orders are not processed on weekends or public holidays.
- Estimated Delivery Times: Delivery times will vary depending on the shipping method selected at checkout and your location. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor your package's progress.
3. No International Shipping
- At this time, Tier One District only ships within the United States. We do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.
4. Order Tracking
- After your order is shipped, you will receive an email containing your tracking information. You can use this tracking number to monitor the status of your shipment. If you do not receive a tracking email, please contact our customer service team for assistance.
5. Incorrect Shipping Information
- It is your responsibility to provide accurate shipping information during checkout. If the information provided is incorrect or incomplete, this may result in delivery delays or the return of your package. In such cases, additional shipping charges may apply to resend your order.
6. Shipping Delays
- While we strive to ensure timely delivery of your order, Tier One District is not responsible for shipping delays caused by unforeseen circumstances such as weather conditions, customs processing, or carrier-related issues. In case of significant delays, please contact our customer support team, and we will assist you to the best of our ability.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a replacement. Please note that claims for lost or damaged items must be made within [Insert Time Frame, e.g., 14 days] of the expected delivery date.
8. Contact Information
If you have any questions or concerns about our Shipping and Payment Policy, please contact us at:
- Email: info@tier1district.com
- Phone: 561-247-1004
- Mailing Address: PO Box 13154, North Palm Beach, FL 33408
